About the Bouma Group
Real Estate Success Stories
Read what others are saying about Ann Arbor Real Estate Team - The Bouma Group.
I reached out to a few realtors including The Bouma Group with the same exact message of what my plans were to start investing in real estate while, at the same time, looking for a place I could live in -- house hacking. The other realtors did not quite understand my plan and asked that I call or clarify over email. The Bouma Group had Justine Anthony reach out to me and she was very enthusiastic about my plans and even sent me a property that had just come onto the market that fit what I was looking for. Justine is great at negotiating and communicating with the listing agents and always had my best interest first, continuously referring back to my original plans and keeping my focus on point through the whole process. Justine did a great job of keeping me thinking forward through the purchase process and treated me like a friend more than a client. I'd highly recommend Justine as a Buyer's Agent!
Darlene did an amazing job helping us negotiate and purchase our new home! We had some hiccups along the way and she made sure everything was taken care of-- We highly recommend using her as your next agent!
Darlene was fantastic to work with. She helped me find my new home in just two short weeks. Always available to meet at a time most convenient for me, evenings and weekends, she was just a phone call away. She patiently answered my questions and made sure I knew what was important to look for and consider. I know why my coworker referred her to me!
The Bouma Group wonderfully facilitated both the sale of our condo and purchase of our new home. We felt well-supported throughout the entire process, with our communicative and understanding agents, Lisa, Trevor, & Courtney. From helping us figure out moving logistics to entertaining our toddler at closing, we knew the Bouma Group had our back. It's the little touches that truly set the Bouma Group apart. Plus, since both of our moves were local we also greatly appreciated the opportunity to use the group's moving truck. I give the Bouma Group my highest recommendation.
Trevor, Courtney, Justine and the entire team at The Bouma Group were amazing! My house hunt started 4 years ago. I've gone thru a half a dozen or more real estate agents in 3 different states. I can honestly say not a one of them holds a candle to Trevor. He's incredibly knowledgeable, not only about the home buying process, but also about homes in general. Trust me, you want an agent who sees the bigger picture. Courtney then stepped in and did a wonderful job of making the closing process smooth and seamless. Even after closing The Bouma Group is still there for you! The free moving truck was a huge help at a time when I was spending money left and right. I've seen how the real estate industry works across the country and can safely say The Bouma Group is flat out the best there is!
Diligent, available, transparent, easy-going, advocates and supports clients through whole process. Great teamwork, referrals on point, excellent communication. Trevor worked hard to facilitate process. Highly recommend!!!
No one holds - and lives up to - a higher standard of excellence than The Bouma Group. We relied on the expertise of the The Bouma Group when we purchased our home 8 years ago and were amazed by their care, attention to detail and responsiveness so when it came time for us to find our next home, we didn't hesitate to call on the Bouma team.
Searching for a New Home: Trevor helped us find our next home and listened carefully to what we were envisioning and matched our pace. We never felt pressured to make a decision or felt limited in our quest to find the next perfect home. His customer service skills are beyond comparison. We know he has more than one client but whenever we called, he made us feel as though we were his only client.
Selling our Home: Martin and the team are fabulous partners! They know and understand the emotional side of selling your home and they walked us through all the steps and what to expect. Never once did we feel pressured to sell or list our home quickly. In fact, we talked with them in December but wanted to wait until May to list our home. Once our home was sold (within 4 days, thank you very much!) Ginger stepped into manage all the details involved with the closing process. We bought and sold at the same time so there were dozens of things to keep track of. Ginger's project management skills are out of this world!
We highly recommend The Bouma Group!
Have used Bouma twice now to buy a house, and could not imagine the experience being any better. This June we also worked with Bouma to sell, and they made the process very easy. There is always someone to contact with a question (no matter how small). My family felt very taken care of during the entire process.
We will never use anyone else.
I worked with Darlene and Courtney to purchase my first home. I could not be more thankful for their help in the whole process from selecting a good location to insurance and closing details. They were patient, detail-oriented, and prompt. They were willing to work on weekends and late hours to answer my questions. I would definitely recommend to anyone looking to purchase a new home.
Made the home buying process easy! They were patient, informative, and all around wonderful though the whole process, and helped us find our dream home, in the right neighborhood, at the right price.
We had a great experience with the Bouma group – Trevor was extremely helpful and knowledgeable, always quickly providing answers to any questions we had. We were coming from out of state, and he was always accommodating to our requests of long days of weekend home showings. He’s also very good at pointing out any potential issues or future repairs that would need to be addressed during showings so we always knew what we would be getting into if we were to purchase the property. Ginger was also very helpful in the weeks after our offer was accepted helping to manage dates and providing guidance. To cap it off, we were able to use their moving truck for free on closing day. We’d highly recommend Trevor and the Bouma group to anyone looking to navigate the Ann Arbor market!
We've been working with Bouma Group for several times, including buying and selling.
Recently, we worked with Lisa, Corinne and Ginger. I can't say enough good words about them. They are honest, approachable and thoughtful. They made every effort to meet our request, and helped us go through negotiation process. We sold our house in a month.
They are the best in Ann Arbor/Saline/Ypsi area!
Great experience! I definitely recommend them.
We used the Bouma Group to buy a new house in Ann Arbor. Darlene and Christina helped us through the buying process. We ended up buying a fixer-upper. Darlene and Christina had the design-build team (associated with the Bouma Group) do a walk through of the property with us before we put in an offer. With their expert advice, they made the buying process very easy. Lisa Gray helped us sell our condo. She was aware of the market, very responsive and patient and with her research and expert advice helped us make the right decisions. Courtney helped us through both closings. The entire team including the back office staff is very efficient and responsive. We have been very happy with the Bouma Group.
Darlene, Christina, and Ginger at The Bouma Group were fantastic! They worked hard on our behalf and helped us buy the perfect home for our family. They have gone above and beyond what should be expected of them; we are moving from out of town and were unable to attend to some aspects of the home buying process in person, so they quickly offered to help us with those things. They are wonderful, professional people, and we would highly recommend them!
Our experience with Tracy Nafe was stellar - start to finish! She was sincerely interested in finding us what we wanted and was always ready with suggestions and helpful advice. She was prompt answering any questions we had and walked us through EVERY step- from "We are thinking of buying" to being handed the keys to our new home. We really appreciated her interest not just in the purchase, but in our family. Highly recommend!
The Bouma Group is an outstanding firm full of very hard working conscientious people. Our house sale was not easy given the start during the toughest winter in years but ultimately we closed at what we had set our price to be. I highly recommend this firm.
Thank you Darlene and Christina! We had the most hassle-free experience working with you in our property search, meeting deadlines for a capital gain deferral involving intricate coordinating. From knowing nothing of how to approach the process to walking us through every step of the way, Darlene and Christina have been helpful and knowledgeable. They are always on top of their game and every question we ask, they would answer most efficiently and thoroughly. They also gave us useful professional advice we have not thought of, extremely accommodating with our schedule and resourceful in lining up references for every concern we need professional help. We would never expect it to be a walk in the park.
Trevor was absolutely excellent! As first time homeowners, we leaned on him a lot to help us understand the whole process of buying a home and it went very smoothly. He provided great answers to our questions and was readily available when we needed him! I highly recommend working with him. Further, we had an overall wonderful experience with the other members of the Bouma Group that helped us along the way.
Awesome experience with selling my home in South Lyon. Lisa had every detail covered for a smooth transition to a great open house day. I had an offer in 48 hours. Ginger handled the closing with remarkable attention to every detail. My experience with the Bouma group was no less than excellent.
I used the Bouma Group to purchase and sell a home. The process can be so overwhelming, my realtor made it smooth and easy. She made sure that all of the details from staging the home and the minor/major elements were taken care of. Also, I want to thank Ginger in the closing department as well, she made sure I knew everything before closing and called or emailed regularly to make sure I was comfortable. I am so happy with the professionalism of the Bouma group and highly recommend if you need real-estate assistance.
Trevor has been my realtor for two different homes that I’ve moved into. He’s fantastic and always available to help! I’ve even referred him to friends who have also had wonderful experiences as well. Thank you Trevor for your fantastic work, we love our new home!
I recently listed and sold my condo and Lisa Gray and Courtney Thompson were extremely helpful in guiding me through the process, readying the condo for listing and helping determine when to list for the best results. Both Lisa and Courtney were very responsive to emails/texts answering any questions I had.
I had the pleasure of working with Darlene Dresch of the Bouma group. Darlene is, by far, the most knowledgeable buyer’s agent I know. She prepared and explained calculated CMA’s (not just a list of other houses), and, with Christina’s ever reliable help, they obtained information I needed to make an informed decision. Her commitment to clients shows in her actions, and goes beyond the sale. She tirelessly showed me as many houses as needed to find the right one, weathered the ups and downs with me and did not give up. In a tight timeframe, she helped to make a miracle happen for me with days to spare. As thoughtful as they are professional, Darlene and the Bouma team made the purchase of my first home my best day ever :-) I highly recommend Darlene and the Bouma Group.
From start to finish, the Bouma Group far exceeded my expectations when listing my condo. Not only were they extremely professional throughout the process, but Lisa Gray and Courtney Thompson were supportive and helpful whenever I called or emailed. And, they responded quickly and efficiently whenever I contacted them. For us, the Bouma Group clearly made selling our condo a much easier and much more productive experience. I've told everyone I know how much I value them!
We bought our first home with The Bouma Group. The reputation of the team alone speaks volumes, and they truly lived up to the hype.
Darlene and Christina were always available to make the trek out to look at homes with us and willing to spend time with us waffling over different homes and decisions. Their expert opinions on locations, prices, and every thing related to buying a home made us feel at ease the entire time.
Working with Ginger on getting the home closed was flawless. She knew a "guy" for every repair and estimate we needed after the inspection. She was a rockstar in negotiating the things we wanted and making sure we were comfortable every step of the way.
Will be recommending The Bouma Group to everyone I know to purchase and sell their homes! :)
Bouma Group is at the top of their game. Hands down the most attentive, efficient and knowledgeable Real Estate Agency in Washtenaw County. We have worked closely with Darlene and have been led in the right direction every step of they way.
We worked with Christina to buy our new house. She and the rest of the team helped make the entire process go smoothly. We really appreciate that the agents are either buyer or seller exclusive; you really know there isn't any conflict of interest. She is always incredibly responsive to questions, and continues to be a great help connecting us with resources as we need them.
We were relocating from DC to A2 area and needed to figure out schools, resale values of neighborhoods, commutes, etc. from long distance.
I called the Bouma group, spoke to Martin about our needs and then we were assigned to the Darlene Dresch & Christina Restrick team.
What a wonderful twist of fate- they were everything you would want from an agent and so much more. They collectively worked tirelessly for months, researching & emailing, making calls, referring contractors, meeting us when we came to town, etc. to finally finding us the perfect home. We were very fortunate to have them and we highly recommend this extraordinary professional team.
Trevor McIlwaine and the entire Bouma Group was incredible to work with. Trevor is amazing at what he does. He was extremely responsive, patient and helpful. With every house he showed us, I was blown away by his knowledge of what to look for and loved his honesty. I felt very well taken care of and that I was in good hands. I highly recommend Trevor and the entire Bouma group staff. He’s very trustworthy and everything you’d want out of a realtor :)
I had a wonderful experience buying my first home in Ann Arbor. I worked with Sheila and Ginger and have nothing but great things to say about them. They were both extremely knowledgeable about the Ann Arbor market and went to bat negotiating for me. I highly recommend them to anyone looking to a buy a home in the Ann Arbor area.
Had an amazing experience from beginning to end buying a house through Bouma Group. My realtor, Trevor, was extremely professional and super knowledgeable. I really appreciated the thorough communication and patience with questions. We were buying our first house and were nervous with many concerns and Trevor put them all at ease! The entire process was pretty painless. Courtney helped immensely during closing portion. An amazing perk is the Bouma moving truck! It’s a GIANT moving truck that clients can use for free! It relieved so much stress not having to worry about renting and returning a truck. Definitely plan on using Bouma Group next time I buy/sell. Highly recommend to everyone!!!
Brandee's market knowledge really shined through as we put on our on the market in September just as school was starting. She made sure our home was priced correctly, which led us to multiple offers and selling over list in just two short weeks. Ginger our closing manager, made sure all of our questions were addressed, and her negotiating on our behalf was top notch during the inspection. I would highly recommend them for buying or selling your home!!
The Bouma Group made my first home purchase an extremely pleasant experience. Even though they are so very busy I felt like I was their only client. Their knowledge base of Ann Arbor was incredibly vast. They found several homes for me to look at which resulted in my first home purchase. I couldn't be happier with my experience! They are professional. precise, and they know Ann Arbor inside and out. They responded to my questions (that I had a lot of) very quickly. I would use them again in a split second.
2nd time using Bouma, 2nd time being completely satisfied. Our realtor Trevor was absolutely excellent as a realtor and an all-around cool guy. If you're looking to buy or sell in Ann Arbor, call Bouma.
Point of Contact: Lisa Gray. We recently sold our home in Saline using the Martin Bouma real estate office. I highly recommend this office because they were very helpful and best of all they sold our home. They guided us from the very start by helping us to get our home ready for sale and they continued guiding us through the entire process until the sale was completed. We are very pleased with the results and would gladly hire them again in the future.
I worked with Trevor to buy a new home. He was extremely professional and very prompt! No matter the time of the day he was available for questions or to show a house. I liked how Bouma has Realtors that specialize in selling, buying, or closing....I think this specialization makes for a more competent employee on there side making for a better experience for the customer. So if you are looking for a buying agent I would highly recommend Trevor and Bouma. Thanks again!
We worked with Trevor to buy our first home. He was incredibly responsive and helped guide us through the process. We ended up buying a place that Trevor found for us before it was even on the market. Then after we bought, Trevor continued to be available for questions around small home repairs and the like (even calling one of our contractors on our behalf at one point when an issue was unclear to us!). He's the best.
We moved from LA to MI and Trevor helped make our home purchase / transition as smooth as possible. Trevor and his team (Courtney) were always available to answer any questions, and a great resource of area knowledge. Coming from LA we had a lot of questions about the area and the process of buying a home in MI. We always felt like we got thorough and truthful answers from Trevor and Courtney. Would highly recommend The Bouma Group to anyone looking to purchase or sell a home in the Ann Arbor area.
We had a very positive experience with the Bouma group in Ann Arbor. We were able to sit down with Brandee Wiseman the day after we called her. She assisted us with the selling of my mom's home very quickly and efficiently. She was very sensitive to our time constraints and concerns and was able to answer all questions very concisely.
Brandee was so personable, listened well and directed us simply on how to work through the selling process seamlessly! We had absolutely no negative issues concerning our sale. The communication was always available and we could call her about anything and usually she answered her phone! The office people were friendly also and so willing to answer any questions. Brandee Wiseman was also so sensitive to the fact that my Mom had just passed away and it was a difficult time for these types of decisions.Our home sold quickly due to her dedicated work in pricing and staging and advertising. Thank You again!!
The team at Bouma Group are top notch, very professional, and very responsive to all communications. Our selling agent offered very helpful advice in getting our condominium sold in Ann Arbor. The closing manager did her very best to get all parties aligned and finally to close (which unfortunately was more difficult than it should have been). She was very helpful, patient and responsive! We highly recommend them!
Everyone at the Bouma group was super helpful and nice. All the way from viewings to closing, every step was smooth. Will definitely recommend.
In the last three years I've sold a home, bought another, then just recently sold and bought again, with the Bouma team handling all of the transitions. What a team! Martin has created a group of knowledgeable professionals with a phenomenal attitude based on customer satisfaction. The Ann Arbor market is to say the least, unusual. The Bouma team knows it extremely well, which is essential for the seller and the buyer as things turn on a dime here. From professional stagers, photographers, astute marketing, and the inside track with all of the trades, as well as carefully nurtured relationships with other realty firms, the Bouma group is so well positioned for their customers. They really listen to what the customer cares about. They are in constant communication during the whole process so things run smoothly and efficiently. Darlene Dresch, Christina Restrick, Ginger Votaw, and Martin Bouma among others have all gone the extra mile repeatedly. They keep pulling the rabbit out of the hat when it looks impossible. I've never had the kind of experience with other businesses as I have with this team. They go beyond caring and helping, taking it to an art form! I'm looking forward to hosting them in my new home as a thank you for all they have done.
From day one, Bouma Group was incredibly responsive to my needs and focused on helping me find the perfect home. Sheila Perlman was my realtor and she patiently ushered me around the area, arranging showings on nearly two dozen homes until I finally found the one that felt just right. Once I made the offer my closing agent, Courtney Thompson, helped coordinate everything that followed, giving me the peace of mind that anything I might not think of, she would! They were prompt with responses to my many questions and were friendly, professional and extremely knowledgeable. I would highly recommend Bouma Group for buyers or sellers looking for a personalized experience.
As first time home buyers, my wife and I were initially overwhelmed. However, in working with The Bouma Group, we were immediately put at ease, and the whole process became very enjoyable. They even allowed us to use their privately owned moving truck free of charge, which was an unexpected bonus! The Bouma Group team is very knowledgeable and personable, and I would not hesitate to recommend them to my family and friends.
Buying and selling real estate can be overwhelming, however, the Bouma Group minimizes that for you. They are a VERY professional, competent, group of people who are on top of the transaction from start to finish, keeping you informed as well. I can't recommend them highly enough. Use them, you won't be disappointed.
Buying or selling real estate is the most significant financial transaction many of us will undertake. It's also very complicated and stressful. You need a competent and knowledgeable agent on your side. Bouma has a well oiled machine in place to help you maneuver through every step of the process. We used them for the second time recently. You not only get an agent to work with, you get an entire team of people with expertise in and passion for their part of the transaction. From enthusiastic buyer's agents who are genuinely interested in finding YOUR house to seller's agents willing to go to bat for you when dealing with challenging buyers and their agents. Yes - there are some really difficult people out there. Make sure you have someone on your side to fend them off, minimize the BS and ensure your best interests are attended to. If you're buying or selling a home, you're missing out if you don't talk to Bouma.
The Bouma group goes above and beyond in every aspect of the home buying experience. We loved our experience working with Darlene. She listened carefully to what we were looking for, helped us understand the home buying process and became a quick and genuine friend to us. As first time home buyers moving to a new area this made all the difference. Darlene worked with us remotely through parts of our home buying process as well. We also enjoyed working with other members of the Bouma team. Every person we came into contact with was personal and professional. They are experts in what they do and we felt completely confident working with them. We also appreciated their local connections. Each lender, home service, etc. that they recommended were excellent. I would highly recommend the Bouma group!
I was buying and selling property and worked with Brandee and Trevor, who were both terrific. This was my first experience with Bouma, and I found them to be very well organized and specialized as well as super prompt and responsive, and timely communication is so important when buying or selling. They gave me great referrals when I needed vendors, etc. and the transactions came together perfectly. Courtney, my closing agent, managed all of the details and was amazingly responsive.
My wife and I live overseas and wanted to sell our property at Ann Arbor. Staffs at The Bouma Group Realtors, Lisa Gray and Ginger Votaw were especially helpful. They guided us through the process helping us deal with obstacles along the way. I highly recommend this group of wonderful team to anyone who is selling or buying.
The Bouma Group is your best choice for all of your Ann Arbor Real Estate needs! They are true professionals that provide extraordinary service and extensive knowledge about the process and all of the neighborhoods in the area.
Martin Bouma is arguably the sharpest mind I have come across in real estate, and it comes shining through when you meet with his team. These guys know the market inside and out and give the best advice possible with that knowledge!
Martin Bouma is in the top tenth of 1% of the highest producing agents in the largest real estate company in the world, Keller Williams Realty. (His/Her) commitment to excellence is evident. He is a life long learner and “doctoral student” of the real estate brokerage industry and is the local economist of choice in the Ann Arbor market. I have had the privilege of participating in quarterly mastermind sessions with Martin and other top Keller Williams agents for many years. If you want the best in Ann Arbor, hire Martin!
The Bouma Group does an amazing job! Their fantastic customer service ensures their clients the best experience possible.
Martin is a wonderful human being with a team to match. All you have to do is check out his review from clients to see that the entire team follows through - and doesn't forget you after the sale!
I can't say enough about Martin's team. They helped my sister buy a home and treated her beautifully. The Bouma group cares about their clients, handle all of the details and keep you informed. Bravo!
Darlene listened to our preferences and followed up with viewings that matched. We all learned in the process and developed a great rapport. She helped us select the house that met our criteria. I will be inviting her to our housewarming party.
Then Ginger and the other support staff were right there with answers and info we needed. We are very pleased with the Bouma group and a big thank you to Michael Sikorski in Macomb country for recommending them.
We had a very pleasant experience working with Bouma. Everything was well executed and on time-- we didn't have to do a single thing! Would definitely recommend to anyone looking for a speedy, professional house sale.
I have had the pleasure of working with The Bouma Group and can say from experience they have put together an amazing group of professionals. They have been very selective and successful in building a culture for their organization with a primary focus on the entire customer experience. Their knowledge of the areas they serve along with outstanding team support ensures success and happy customers!
Everyone at Bouma Group was professional, helpful, and eager to make the process an easy one. I would recommend them to anyone (and already have!)
The Bouma Group is a fantastic organization to work with. Everything they do is timely, organized, and thorough. The complimentary moving truck is an example of their desire to exceed the expectations of their clients, and we couldn't be happier!
The best part of working with my agent was the fact that he never made us feel pressured, and his practical insights were always geared to what would work best for our family. Throw in the fact that he was very patient with us looking at multiple homes, with three little boys in tow, and it made our time with him very enjoyable!
We have really appreciated our experience working with the Bouma group buying our first house! Our realtor was actively involved through the entire process. He sent us many suggestions throughout our time with him, drove far and wide to help us find a place, and our children even adore him. As far as the closing team in the office goes, they were amazing! They were so kind and helpful throughout the whole process. They walked us through each step of the way and even gave us gifts to celebrate our closing on the house. Even after all this we were able to use their complementary moving truck for free. We are so thankful that everything has gone so smoothly with buying our first house. We are thankful for everyone on this team:)
Having recently bought AND sold a house through Bouma Group, I can say that their professionalism exceeded my expectations. There was always someone ready to walk us through the next step, emails to keep us up to date on viewings, appointments and feedback, and help juggling all the things that needed my attention. Thank you Darlene, Lisa, Ginger and everyone else who had a hand in making this experience a good one.
Bouma group has the best team!! My agent and Ginger helped me with everything along the way as my house was built. Bouma Group also sold our condominium in ONE DAY for more than asking. They made everything soooo easy. Very good communication and they really had my back. They both truly advocated for me throughout the whole process. We also took advantage of their free moving truck and that was very easy as well. I would recommend Bouma Group to anyone for their knowledge and professionalism. Thank you we love our home!!!
We sold our condominium remotely, and I cannot overstate how seamless and easy The Bouma Group made the process. Our agent, Lisa Gray, was phenomenal. Closing was effortless. I give Bouma Group a very enthusiastic endorsement.
Both times we sold our home in Ann Arbor we utilized The Bouma Group, great experience both times! The Group is organised and collaborate well from listing through closing! I highly recommend Martin Bouma and his colleagues to coordinate all of your real estate needs in the Washtenaw County Area.
We had a fantastic experience with Scott from the Bouma Agency during the initial buying process. Once we negotiated the deal Becki Gersh was absolutely amazing to work with up to and throughout the closing process. Thanks for everything you did for us in finding our new Forever Home.
The team was professional and handled both the purchase of our new home as well as the sale of our old home with a sense of urgency that was really appreciated! Wonderful team to work with!
The Bouma Group worked with me even as my ideas changed about the type of home I was looking for. Martin suggested an agent for me that matched our needs in a home with an area we liked. Our agent was able to clarify when the decision looked muddy and we ultimately purchased the first home we looked at. The team worked tremendously to finalize the close and get us everything we needed along the way. Their process is unique and it works. Each person on the team is matched to their unique strengths. I couldn't have asked for a better result. We are so happy with our home purchase and the ease of our sale. Thank you!
One of the best decisions Martin Bouma made was to bring Lisa Gray on board. Lisa Gray is the expert on condos in my book. Lisa Gray is the perfect professional combination of SuperWoman and angel. Lisa Gray gathered an A-List of craftspeople who updated our condo and turned it into a gorgeous property people were fighting to own. Oh, and did I mention that Lisa and I have never met? We talked daily. I was in the loop. But I was also in my home in Savannah, Georgia the entire time -- which took less than two months BTW! Lisa Gray earned the sale, and handed the ball over to Ginger Votaw for closing. An amazing process from my point of view from beginning to happy ending.
We have worked with the Bouma Group several times, and we worked with Darlene this time. She is amazing! She is very nice and super helpful, and the most important thing is that she knows everything so well. She is almost an expert home inspector to me.We would definitely recommend her to our friends and we would like to continue to work with her in the future if we ever want to buy a place again.
Heidi, Christina, and Becki were wonderful to work with! Christina knows so much about the area, which was very helpful for us, as we had just moved. She was always on call, is extremely knowledgeable, and provided honest and helpful advice at every stage, on matters large and small. We had a rough negotiation, and Becki worked tirelessly to find out as much information as possible to help us out. We always felt like we were in competent hands, which was so important as first-time home buyers in a unique market.
We used Bouma to buy our house (w. Scott), and to sell it 4 years later (w. Martin). They were great on both sides of the table - consistently went above and beyond for us, and made the process seamless. I was traveling extensively for work during both closes, and they facilitated the process throughout - including hiring contractors prior to both closes to do work on the house. Cannot recommend highly enough!
The Bouma Group was excellent right from the moment they put us in touch with our agent Brandee until we were sitting down to close with closing manager Ginger (and beyond!). In the end, we sold for well over asking, and this was a home that needed a lot of work and I was afraid no one might want. They also provided a few free perks that made things so much easier: A consultation with a stager / decorator; professional photography for the listing; and access to a moving truck. Will definitely be using them for my next move.
My wife and I worked with Bouma Group (Darlene) to find our first home in the highly competitive Ann Arbor housing market. We had a fantastic experience working with Darlene, who we found to be honest, very patient, and highly knowledgeable about every aspect of the home buying process. As first-time home buyers, she walked us through each step along the way....she was always ready to show us houses on the spur of the moment (did I mention the competitiveness of the Ann Arbor market? lol), but we never felt like she was "pushing" or persuading us to offer on any of the houses we saw. We ended up finding the PERFECT home for our family that we are absolutely loving so far. Would highly recommend Darlene and the entire Bouma Group to other house hunters!!
It was a pleasure working with Darlene and the team at The Bouma Group. Darlene was extremely helpful navigating the real estate market during such a competitive time for buying a home. She was knowledgeable and went the extra mile to ensure we found the perfect home. I highly recommend Darlene and team at The Bouma Group. Thank you for everything!
Martin and his team were professional, responsive and fun to work with. Best of all they sold my house in two weeks. They were very helpful and accommodating throughout the entire process, and made it as easy and painless as possible. If I were buying or selling a house in Ann Arbor, I would look no further. Five stars all the way!!!
The agent went out of the way to find listings specific to my needs and as my criteria changed was right on top every step of the way. He answered every inquiry on was on call all the time. I highly recommend the Bouma Group for their knowledge, expertise and work ethic.
My wife and I worked with the Bouma Group to find our first house and everyone did such an awesome job we would recommend anyone to use them as well. We worked specifical
ly with Darlene, Becki, and Marcia. Between the 3 of them everything was handled quickly and thoroughly . They answered all our questions and really looked out for us through the whole process. We are extremely happy we were referred to the Bouma Group.
The team here has the process worked out to a T at every detail. They were very patient and explained each step of the selling process whenever I asked. You go through different team members for each step, but whoever you call - because it's hard to keep track of who's who - they will work to find your answers and help. Cannot express enough how helpful this entire team was. I wish we could sell another house just to work with them again!
I highly recommend the Bouma group. I worked directly with Lauren Astles who was a great pleasure to work with. She was very kind, punctual, available, and really became a friend to us. My wife and I appreciated her genuine care for our family and patience while we waited for that "perfect" house! The team behind her was great as well while working through all the details.
We sold our house just above asking price and quickly. The process was very smooth, and Martin and his team were always responsive. We'd recommend him to anyone.
Jan and I would like to Thank the Bouma team for being so outstanding to work with. Jan and I have moved eight times in our past, but this selling experience was truly exceptional and the most professional we have ever had the privilege to be a part of. Everyone was a pleasure to work with and truly "Best in Class".Thank you so much for everything you did for us...June 2017
I could not have asked for a better experience buying my first home under the expert guidance of the Bouma Group! The decision regarding which realtor to work with in buying a home is important in all markets, but especially in a seller’s market where you often need to make quick, strategic decisions to craft a winning offer. In doing so, you place a great deal of trust in your realtor’s market knowledge and experience, reputation in the local real estate community, and ability to understand your wants and needs in a home. From my first meeting with Scott Guyor and his excellent team (Vicki Larmee), I knew I would be in good hands. They took the time to really understand what I was looking for and educate me about the process and the realities of the current market. Most importantly, I felt I could trust the advice he was giving me, which turned out to be critical in having the confidence to act quickly in making a strong offer on a fabulous house new to the market that fortunately allowed me to avoid a bidding war! Once the contract was signed, Becki Gersh and the fantastic closing team kept me up to date on various contingency deadlines, walked me through the home inspection and negotiation process, and kept me informed as my financing was approved and we proceeded to closing. Scott accompanied me to the closing, which was much appreciated as well. My sincerest thanks to Scott, Vicki, Becki and all involved in helping me to find a wonderful first home here in Ann Arbor in a challenging market. I give the Bouma Group my highest recommendation and would not hesitate to use them again in the future. This is an honest, highly competent, hard-working group of realtors!
We had difficulty selling our condo, but switched over to The Bouma Group. It sold fast, several offers and above our expectation. A very professional team. The communication with us from the beginning, placing the property on the market to closing was great!
My agent did a wonderful job as our realtor!! I would definately recommend him and the Bouma Group to anyone looking to buy or sell. It was my boyfriend and my first time buying a home, and we both greatly appreciate the time and effort he put into answering our questions and working with us on finding the best home at a great price!!
We had a wonderful experience using the Bouma Group, and would recommend them to everyone. We would definitely use them again in the future, if the need arises. They are a very professional, knowledgeable, and organized team that will look out for your best interests every step of the way. As first-time home-buyers, they were exactly what we needed and wanted in a real estate team. Our buyer's agent, Scott Guyor, and showing assistant, Vicki Larmee, were at all times honest and attentive, and willing to work with our schedule. Once we found the perfect home, they, along with their closing team, Becki Gersh and Maureen Guinta, successfully helped negotiate the best terms for the sale, and we were able to beat out a competing offer in a "highest and best offer" situation. They did extra legwork to help us close out of state and meet all deadlines in a timely manner. They also worked hand in hand with our mortgage loan officer to make sure he had the paperwork he needed, and helped us line up all the necessary inspections so we didn't have to stress about it. It was nice to know we could trust them to take care of things and look out for us at such an important and busy time in our lives. Everything went smoothly, and we are now settled happily into our new home. Thanks, Bouma Group!
My agent was amazing! This was our first experience buying a home, and he made it painless. We were in a time crunch to find a house, and he was able to find us the perfect place in less than a week! He showed up to all of our walkthroughs even after we had put down a deposit. He even went to the house (we moved from out of town) to take a picture of the gas meter for us so that we could resolve an issue with setting up our utilities. I would highly recommend The Bouma Group!
Bouma Group did a good job selling my condo, getting me a transaction I was happy with, and quickly. They were also very professional and nice to work with.
Awesome team! Brandee and Ginger were fantastic to work with while I was selling my house. I owned a rental property and I live out of town, so it was crucial that I had folks to work with who were easy to communicat
e and I could trust to get s**t done. Extremely responsive and went way above and beyond what I was expecting. Cheers, Bouma Team! Keep up the amazing work.
Scott was our realtor and he was an awesome! We were relocating
from out of town, no idea about Ann Arbor...en tering blind. He took us and educated us on Ann Arbor area and went above and beyond to find us a great home in a fantastic neighborho od! I feel so thankful we found him and his team! If you are looking for a realtor you can trust, ask for Scott! I always felt a priority and he was honest and understand ing!
My agent was an excellent agent. He quickly understood our needs and helped us focus our search until we found the perfect condo. He was very responsive to our requests and was excellent at getting answers to our questions. Becki and Maureen on the closing team also did an excellent job answering questions, managing the documents and process, and meeting our needs. The Bouma group was very professional and I would definitely work with them again.
I assisted my son in purchasing a condo in the Ann Arbor area. I contacted my agent and he responded within hours. He was friendly, knowledgeable about the area, ( we are from the East Coast), Very responsive to our questions and helped us make the purchase sight unseen. He set up the home inspection and stayed throughout. Most of all, he was honest, which was refreshing. I wouldn't hesitate to use this group again and especially my agent.
Outstanding customer service! The Bouma Group will work with you from start to finish! Sold our condominium in three days!!
The team at Bouma could not have been more helpful. Purchasing your first home is overwhelming, but their team detailed what to expect before we even started the search, and made our lives as easy as possible. They found us a house within a few weeks, and made the purchasing process extremely easy. They also got us in contact with a lender which made the process all that much easier to do. From the moment we started with Bouma, right until we moved in, they were there for us and were amazingly supportive. Go with these guys!
From the very first meeting we had with Scott it was very evident that he was thorough, incredibly knowledgeable and amazingly dedicated to making sure we, as first time home buyers, were not only satisfied but immensely happy, informed home owners. His dedication to teaching us along the way while ALWAYS putting us and our needs first is simply unparalleled. In an incredibly competitive market he managed to carry us through every single step with deliberate, thoughtful care while never letting us give up hope (even when we wanted to!). All around the most incredible experience we could ask for. We have already sent so many people his way and will continue to do so.
I contacted Scott Guyor based on a recommendation from my brother. As a first time home buyer, it was a bit overwhelming considering how murky the financial and home purchasing process can be when you walk into it for the first time. When I contacted Scott, he was able to meet me on a Saturday and provide a consultation on what I can expect as far as process and breakdown of closing costs. Throughout the house search, my real estate agent Vicki Larmee was able to anticipate the type of houses I would like and get us in to try and see it as early as possible. During the closing process, I was handed off to work with their closing department. We were able to change the closing date from about 45 days to 30 days, which I was very happy about. The whole experience was pretty seamless and I am happy with the service I received.
Four years ago, Scott found us the perfect house in Hamburg and arranged the purchase in a professional manner, at a good price. This year we had a property in Chelsea to sell and, based on our previous experience, we returned to The Bouma Group to market it successfully. The house sold quickly and without any problems, and we were very happy with Brandee's advice and assistance. In the past we have worked with other realtors in the area, but we now choose to deal exclusively with The Bouma Group.
"We needed to sell our parents' well-maintained but dated home and neither of us live in Michigan. The Bouma Group did a spectacular job and the house was sold and closed to a cash buyer in seven weeks, which helped make my parents' transition to assisted living much less stressful."
Darlene is very knowledgeable with all aspects of buying a home. Easy to communicate with and always ready to show. She is not afraid to get her hands dirty if necessary. I especially liked that Darlene treated my daughter as a equal. Using The Bouma Group as my buying agency made my home buying experience smooth and easy.
The Bouma Group are true professionals. They know the market and give seasoned, expert advice. My home was positioned in the upper end of its market and they got the job done. They receive my highest rating.
Darlene made the home buying process very easy. She was very easy to communicate with and worked hard to find me a great place that was under budget. The Bouma Group is extremely efficient.
Darlene was excellent to work with! Worked very efficiently, listened to what I was looking for and was always available for questions with a quick email or text.
Team Bouma... First off, i dont tend to give recommendations but for this, i feel justified to do so. Martin and his team helped us find our home in 2007, and we continued our relationship with them for our next move. They knew our short term goals and they knew our long term dreams. When it was time to sell our first house in June (2016) in order to obtain our our next home, we knew who to call. Martin and his team walked us through the journey and made dreams possible from the first home (starter) in 2007 to preparing us to sell starter in order to leverage our dream property in Dexter. Martin, Scott, Logan, Corinne, Becki and the entire team made this journey happen and our family is very grateful for this.thanks again team Bouma for being patient and building trust with us. Bottom line, you helped close a very complex deal and at the end, made dreams come true. Blessings, Jim and Evelyn
I first had the privilege of working with Martin himself 15+ Years ago when I purchased my first condo. I was left with a great experience as he provided personal advice, service, expertise, and advocacy. So when it came time to sell my condo and purchase a new home, I didn't hesitate to call upon his expertise again. Although I didn't get to work with him directly this time, his amazing team (kudos to Scott, Brandee, Corinne, Becki, & Brittany!) are exceptional and nothing short of professionals! There is a reason why Martin Bouma has grown and continued great success over the Years. Here are some of my experiences that set them apart: - They KNOW the local market intimately like no other realtors in town (condos to multi-million dollar listings) and have gained the respect of the local communities, including lenders, builders, craftsman, assessors, realtors, etc. - You become part of their family and are in good hands with a dedicated staff that responds to your needs and concerns. - The entire buying and selling process was smooth and effortless. It really made the experience less stressful. - The free use of their moving truck as needed really came in handy! - I've always enjoyed getting unexpected special treats during the holidays and birthdays (i.e. Achatz pie for Thanksgiving) I would recommend The Bouma Group without hesitation to my closest friends and family! Martin and his team is one of a kind. I look forward to working with them again!
If there were 10 stars I'd give 10 out of 5. Par excellence, above and beyond. I am a first time home buyer and happened to contact Darlene Dresch from the Bouma group. I never felt like I was dealing with a Realtor but instead it felt like a family memeber working with you and guiding you through the home purchase process which get be highly stressful but worth it in the end. I wish all you all the best of luck and may you find your dream home. Cheers
The Bouma Group was excellent to work with. Professional and courteous, they went well out of their way to get my home on the market and sold within a very short time. Brandee Wiseman is awesome. She kept in touch with me as things progressed and when there were a few bumps in the road, she, Corinne, Becki and Martin Bouma stepped right in and took complete control all the way up to the closing, which I did early.
If you want a realtor that is going to really take care of you without all the fluff and buff, this is most definitely the team.
I contacted The Bouma group based off of the excellent reviews I read online and they certainly delivered. Brandee, Corine, Martin and Becki offer excellence service. They went out of there way to assist me when I was out of town and another realtor left my door open during a visit. Friendly, Professional and straight forward. If you appreciate a team effort and people that will really give their all to sell your home, this is your group. They will negotiate and work with you. My house had a full offer on it within two months and the closing was clean and simple. Highly recommended.
We just completed the sale of an unusual home in Ann Arbor with Martin and his team (our fourth transaction with them) and were very happy with the results. We wouldn't consider using anyone else in the area.
We were highly impressed the Bauma Group. They wonderful at Marketing our home with many showings and getting us our asking price way to go team.. It was a Great Experience working with your staff. Thanks..
I was helping my mother sell her condo as she moved into independent living. When I called I talked to Brandee Wiseman and she was very quick to look at my mother's condo. She came back quickly with information on what she thought, what the market was, and a couple items that needed to be taken care of. The neighbor who helped with the selling of my mother's condo was also impressed with Brandee compared to the others. She came with a plan to sell the condo and what to expect. We got the first offer within a couple hours of the condo being listed, it was above asking, and had a offer we accepted in less than a day. Every one was very helpful and I would highly recommend The Bouma Group.
Bouma group helped us finding new home in Ann Arbor area!. It was great experience working with Bouma team. My home buying was very smooth starting from house searching to closing. Every step was smooth. Employee are so prompt and proactive. Communication response time is very fast.
I would highly recommend the Bouma Group. Their professionalism was apparent every step of the way in selling my home. The advice they provided me made my home sell fast and for the best price. I will be using them again when I look to buy.
Martin Bouma was great to work with and helped us sell our home quickly. Scott Guyor was our buyer's agent and he was very knowledgeable of the market and home values. I really appreciated his honesty and hard work to get us the house we wanted. The rest of the team was very responsive and it was great to have several people working on our behalf.
Martin Bouma was great to work with and helped us sell our home quickly. Scott Guyor was our buyer's agent and he was very knowledgeable of the market and home values. I really appreciated his honesty and hard work to get us the house we wanted. The rest of the team was very responsive and it was great to have several people working on our behalf.
Martin and his staff are incredibly well-prepared, knowledgeable, and responsive. Their expertise in all aspects of real estate, along with deep connections to the local marketplace, allowed us to feel incredibly comfortable at every stage. We would recommend Martin and his team to our family and friends.
The Bouma Group was excellent in helping me buy my home. Everyone involved was easy to work with, accessible, and flexible. I would recommend them to any and everyone!
I first worked with the Bouma Group over 10 years ago, when I purchased my first home. Because of their level of service, professionalism, and attention to detail, I subsequently sought after their services as a leasing agent and finally once I sold my home in 2016. I have never regretted my decision to form what became a long-lasting partnership and would not hesitate to offer my highest recommendation. They are unparalleled.
Martin Bouma and the Bouma Group team exceeded our expectations at every step of the way in the sale of our home (Martin Bouma) and the purchase of our new home (Heidi Elder). The Bouma team, and they truly work as a team, were professional, personable and proficient throughout the process. They listened carefully to our needs and expectations and responded thoughtfully using real-time market data to guide us in our decision making. From listing to staging to closing, our experience was just fantastic. I recommend the Bouma Group to everyone I can. They are the VERY BEST group of realtors in Ann Arbor.
Martin has a very professional team. Martin understands the Ann Arbor market very well and had a cohesive plan on how to obtain the best price in a timely manner. I would definitely recommend Martin for anybody looking to sell property in the Ann Arbor area.
We worked with the Bouma Group on the sale of our home and the purchase of a new home. The services this group provides is outstanding! Everyone on the team works together and is very responsive and helpful every step of the way. Imagine our surprise when our house sold the day it was put on the market! I would highly recommend using the Bouma Group for your real estate needs.
Martin has a great team! They all communicate well and work well together. He is very trust worthy and has an excellent understanding of the real estate market. I would highly recommend him!
The Bouma Group did an OUTSTANDING job helping us to find our new home! The whole team is efficient, hardworking, quick to respond, personable, and helpful!
They literally went above and beyond our expectations!! I highly, highly recommend the Bouma Group!
I highly recommend the Bouma group. I worked directly with Lauren Astles who was a great pleasure to work with. She was very kind, punctual, available, and really became a friend to us. My wife and I appreciated her genuine care for our family and patience while we waited for that "perfect" house! The team behind her was great as well while working through all the details.
Was very pleased with the group. Came into the process thinking this would be similarly nightmarish like buying my previous home, but Lauren and Becki kept very much on top of things and made sure everything got done on time. Again, very happy with how easy they made it.
I recently sold my home with the Bouma Group. What a fantastic experience. Martin and his team are the best realtors I have ever worked with. Friendly, experienced, and professional. They were able to sell my home quickly and negotiated an offer above my asking price. I would not hesitate to recommend them to anyone buying or selling a home.
We have been worked with Bouma Group for our home property purchase in Ann Arbor. It was a very pleasant experience. The team is very professional, and dedicate to customer's needs. Bouma has buyer agents, and "closing manager", they focus on different phases of transaction, but co-ordinate closely to get the job done seamlessly. When we were in doubt, Bouma Group team always provide analyzed data as basis for us to think and make decision. That made us being much confident during initial offering, and later negotiations. Also the Bouma Group's "pre-closing" reminder is really helpful - from inspectors selection, to utility transferring, and cleaning services, ... the whole chain of services in a list to choose from. Another important benefit as Bouma Group's customer is to receive monthly, quarterly market updates, tips on sell/buy/upgrade house, re-finance mortgages. The last, but not least important, is Bouma Group's office - decorated nicely, and offered for customer closing meeting. Our purchase was closed at Bouma Group's meeting room, many other customers did so. We're very thankful to the high quality from Bouma Group's services.
We used the Bouma Group for both the sale of our existing home and the purchase of our new home. Every step of the way on both the buying and selling they delivered. We needed to sell our existing home quickly to purchase our "dream home" and we let Martin and his team take over. We had multiple offers and a pending sale on our property in less than a week and above asking price. From a buying standpoint, the team of Heidi and Michelle always had our best interests in mind and made themselves available whenever we needed them and on short notice. The Bouma Group managed to schedule both of our closings an hour apart at the same title company as well. They made buying and selling a home as convenient and efficient as possible. We highly recommend this team of professionals to anyone looking to do either in the Ann Arbor area!
I worked with Bouma on the purchase of my AA downtown condo. Scott, my realtor, was answering e-mails at Sunday night! Enough said. Really hard-working group of people who have nothing but your personal interest in mind.
Processing is very methodical and thorough. They make the seller's job so easy. I was living in California and the Bouma team took care of everything to getting the house ready for sale upto processing the sale.
We had great experience with the group. Our agent made sure that she or her partner was always available and they set up showings promptly and answered our many questions immediately. This is critical in a hot real estate market like Ann Arbor. Also, their Closing Manager made the completing our purchasing process so much easier. We appreciated the team's availability to us with questions even after closing. We highly recommend them.
My husband and I used the Bouma Group for the sale of our old house and purchasing the new one. On every level, from the beginning to the end, the Bouma Group were superb. They are extraordinarily professional and provide extremely high levels of support and advice. By way of example, the Bouma Group provide details assessments of the local market when selling your home. This is important given trends, the time of year or other events that can increase or decrease the value of the home.
We also utilized the Bouma moving van which is an incredible extra benefit and not the standard among other Realtor offices.
All in all, we would highly recommend Martin Bouma and his group to assist anyone with the sale and purchase of a home.
"We worked with the Bouma group to both sell our old home and purchase our new. We were extremely pleased with both transactions. Everything was smooth and explained to us in great detail. We are especially appreciative of Michelle, Bobby and Becki who answered our constant questions with patience and professionalism. Thank you for making an often stressful time enjoyable. We will definitely recommend you to any friends and family looking to buy or sell a house!"
"We had an outstanding experience working with the Bouma Group this spring. They are extremely professional and thorough, and gave us all of the data we needed to make important decisions about both buying and selling our family home. Scott and Becki, in particular, were outstanding - detail oriented, prompt, and friendly. They made the experience enjoyable."
"The Bouma crew made all the steps seem so easy and complete. They are true professionals! Without hesitation I give them my highest recommendation."
"Heidi, Michelle, and Becki were all great to work with."
"Provided great support in buying our first home! I would highly recommend for anyone looking to purchase a house in the Ann Arbor area. The free moving truck was a huge help!"
"Fantastic...We were under contract within 48 hours of listing!"
"Excellent all around experience with the Bouma Group. We worked with Scott and Becki last year to buy a house in a state - let alone town- that was completely new to us, and both could not have been more helpful! It was a blessing to work with such an accommodating group. The buying experience was simple and laid-back, and we love our new home!"
"My wife and I were introduced to Martin Bouma by Rebecca Mitsui, our excellent real estate agent at Keller Williams in Seattle who knew that we would like to sell our home in Ann Arbor. This proved to be a great experience for us to work with the Bouma Group (specifically Martin as our listing agent, Corinne the listing manager, Becki the closing manager, Kathy the stager, and John the photographer) throughout the entire process from listing and showing of the property to the closing of the transaction! We got three offers that went above the listing price after fourteen showings in only three days! We would highly recommend the Bouma Group to anyone selling or buying a house in the Greater Ann Arbor area!"
"We had a great experience working with Ed Goldman as our buyer's agent and Becki Gersh as the closing manager when we recently bought a house in Chelsea. This was our first experience buying a house in Michigan, and they were very responsive to our questions and friendly to work with. I very much appreciated their services."
"We are very grateful to have had the opportunity to work with The Bouma Group when selling our previous home, and buying our current one. As a whole their staff was extremely accommodating and insightful throughout the whole process; on numerous occasions they went out of their way to make sure the sale of our home and the purchase of our new one went as smoothly as possible. Should we ever be in a situation of buying or selling a home again in the Ann Arbor area, they will be the first ones we contact :)."
"I can't speak highly enough of Martin and the Bouma Group. My wife and I were looking to buy quickly in Ann Arbor, in the dead of winter. Martin & Heidi put together a list of possibilities very quickly, and worked tirelessly - weekends, nights, in bad weather, etc - to get all the homes shown to us. We found one we loved, closed on it fast (what an amazing internal team handling the back-end details) and are all moved in. The Bouma moving truck was the icing on the cake. The Bouma Group has certainly earned a lifetime client here, no question. Thanks again guys!"
"Martin's group provided my extreme valuable insight on real state market and wonderful service. I sold the house within 3 days. His prediction in the price strategy turned out to be working. The sale price is about 4000 more than we asked for. Martin's insight in the ann arbor real state market comes from his experience and dedication in this area. In the first/second interview, I was impressed by his knowledge in ann arbor. for instance, he can give a quick summary on every area of ann arbor, while remembering details on different transactions in those area in the elaboration. Another strength of his group is the close connections with active buyers. It is a close connection but not loose connection. He knows exactly who are looking for what houses. So he can make the deal really fast. Before showing the house, he sent stagger to help us arrange the furniture. The layout is so lovely that the buyers asked agent whether we could sell those furniture when moving. After we listed the house, Susie did all the follow up. we are satisfied with her service. All questions were addressed in time. In fact, we didn't have many questions because she took care of all major issues.Becki stepped in after the deal was closed. we got paper work done quickly without any wasting time. Definitely recommend to interview Martin before making decisions."
"Our experience with Scott Guyor, Becki Gersh, and Morgan Hart with the Bouma group was nothing less than fantastic. The Ann Arbor housing market was tough for buyers this past spring/summer and Scott and Morgan did everything they could to help us find our perfect home! Scott is extremely knowledgable, trustworthy, and an all around good guy. Morgan got back to us quickly, and took me to see many homes within 24hours of my request to see them while my husband was out of the country. Becki was honest and helpful during the closing process, and stayed on top of things as they progressed. We couldn't have had better people to turn to during our home buying adventure. We would recommend the Bouma group to ANYONE and EVERYONE looking to buy a house in A2!"
"Great service from The Bouma Group! You guys have a first class operation, and a professional staff that takes care of every detail. Everything went smoothly, and you were a pleasure to work with. I would recommend you to anyone. Thanks again."
"The Bouma Group is an excellent team of professionals who coordinated, facilitated and managed the listing and sale of two homes and the purchase of one home.
The Bouma Group worked collectively within their office as well as with outside agents. They are clearly well respected within the real estate community. The process was extremely well organized and the team members were very pleasant to work with during all phases. The use of the Bouma moving truck was a very helpful perk!
Thanks to the Bouma team for making it all happen in an enjoyable, professional and timely manner!"
"Excellent real estate agency! We had very specific needs for a house purchase, and found our agent, Scott Guyor, of the Bouma Group in Ann Arbor, Michigan, to be extremely knowledgeable, competent, and responsive. He was able to explain everything about the process of purchasing a home in this area, and was very helpful in the negotiation process. His assistant, Morgan, was also very helpful. Becki G. was in charge of all items related to closing, and she was absolutely superb. I don't believe we would have been able successfully to negotiate this purchase without the expert guidance of the team at the Bouma Group. I would highly recommend this agency to anyone wishing to purchase a home in this area."
"We contacted Martin Bouma after receiving rave reviews from our friends. We were very happy with the entire experience, from the initial contact to the final signing of the sale papers. Of course, it helped that we were able to receive our asking price within 1-2 weeks of placing our house on the market. Martin also has great support staff working for him, specially Becky who made the whole selling and closing process as smooth as possible. I would highly recommend the Bouma Group to anybody interested in selling or buying a house!"
"Excellent work from start to finish. I had to sell a house in Ann Arbor while living in Columbus, Ohio, and Martin (and his team) made it painless and actually pleasant, which has not always been my experience with other realtors. They are true professionals who care about what they are doing. I highly recommend them!"
"My wife and I bought a home in Ann Arbor with the Bouma Group four years ago and just sold our home with their help as well. We are beyond pleased with the kind people and expertise the Bouma Group provided. They were helpful at every step. If we ever return to the area, we will definitely work with them again. We highly recommend them."
"We recently sold our home through Martin and the Bouma group. It was a fantastic experience and could not have gone better. Martin carefully analyzed the market and priced our home competitively - most important - he showed us why our home was worth what it was and still asked if we were comfortable with the price. The house sold quickly and for a higher offer! The team at Bouma kept us informed every step of the way and Martin was easily accessible. They facilitated the process of inspections and closing. We would recommend the Bouma group to anyone without reservation!"
"The Bouma group did an exceptional job with helping me with my house hunt and purchase. I worked with Becki and Karin and they both did an excellent job. Karin was always available and let me into the condo several times to see it during my closing. Also nice was the free moving truck they provided."
"The Bouma Group was our selling agent. Martin and team did an outstanding job of pricing, marketing, showing and communicating. We received three full price offers in the first week of being listed. They did an outstanding job of helping us with a successful closing. They did an outstanding job of helping us 'stage' our house in a way that achieved results. I recommend the Bouma Group enthusiastically!"
"Best Realtor In Ann Arbor ! I have bought several homes from the Bouma Group, I personally found Martin Bouma'a knowledge of the Ann Arbor market superior to other realtor's that I talked to before I found the Bouma Group. The Bouma Group's closing manager Becki Gersh held our hands during the entire process of the our most recent short sale purchase. Hats off to the entire team of The Martin Bouma Group.
We worked with Bouma group to purchase a new home in Ann Arbor. We were relocating from another state so we didn't know much about the area. Our agent was extremely knowledgeable and experienced with the city as well as the home finding/purchasing process. We couldn't not have been happier with them. We saw >50 houses over the course of 2-3 months and they kept their patients and enthusiasm the entire time.
We were constantly updated during the sales process. Our transactions went arduously and were at times unbelievably difficult. The people at the Bouma group were very supportive and were always there for us. I am glad they were there to help guide and support us. They were wonderful!
The Martin Bouma team working with us, led by Scott Guyor, were incredibly patient and supportive of our home buying process. Helping us understand the differences between the different AA neighborhoods, listening to our wants/needs and guiding us through the evaluation and negotiation process was second to none.
Our family has worked with the Martin Bouma Team for the past 13 years. They have listed 4 homes for us which all had offers within a week and sold flawlessly with asking or higher prices. We also bought 4 homes through Heidi Elder, our Buyer's Agent through Martin, and Becky facilitated the deals guiding us along the way. No stress, only professional assistance with all our needs. They are THE ONLY real estate group to use. They put your interests first and you will not be disappointed. Then, they will always be there to see around town, help with recommendations for repair people or any questions. We recommend their team with confidence!
We both bought a home, and more recently, sold a home through The Bouma Group. Our agent was John Price and their Closing staffer was Brian Quinn. First…we have NEVER dealt with a real estate company that segregated the duties this way so that a separate person handles EVERYTHING associated with the closings. We didn't have to do anything or worry about anything as Brian took care of it all, including dealing with the agent for the buyers who was not easy to deal with. We cannot recommend The Bouma Group strongly enough. They are the most professional, friendly, well-organized and thorough real estate company we have every dealt with and we have dealt with many one the decades as we bought and sold houses.
Fantastic...We were under contract within 48 hours of listing! Helpful and thorough throughout the process...Martin Bouma is extremely professional and a pleasure to work with...
We worked with the Bouma Group to both sell and purchase our home. They were particularly helpful in dealing with a difficult negotiation process, with a number of issues resulting from the home inspection. They were also helpful in sorting out arrangements during the moving process in helping to find a place to rent, borrow their truck, select movers, and gave very good referrals in selecting contractors to address issues with our new home.
When I first started my home search, I interviewed a few buyer agents. In that group was Scott Guyor of the Bouma Group. I chose Scott after our initial meeting for several reasons: 1) After the initial meeting I felt more informed and capable of handling the process than when I walked in. 2) I felt that he understood what I wanted and my budget and would work to those ends. 3) He was pragmatic, clear and well organized. 4) I felt he would assist me in finding the right home for me and not just the most expensive house I could get.
The result is: He and his team helped me find a perfect house for me. I am really happy with the home I got. His team was with me every step of the way. The group is really easy to reach and always available for questions, and are very accommodating. They know the area very very well. I can't say enough good stuff about them.
I highly recommend them.
We used The Bouma Group to purchase a new construction home in Ann Arbor. I can't speak much for their knowledge of the area, as we put a contract in on the first house we walked through with them. Their expertise became evident during the closing process. Their closing manager Becki is fantastic - proactive, detailed and great communication. Would highly recommend them.
We were exceedingly impressed with the service we received from a sales agent and closing specialist at The Bouma Group in Ann Arbor, MI.
We highly recommend them to anyone seeking to buy or sell real estate in Washtenaw County.
If you want to sell your home, nobody is better to do the job than Bouma Group Team. From my experience the whole transaction was as good as it gets. Very professional and efficient from the beginning to the last day.
Martin very familiar with the neighborhood as he is also a resident there. He was extremely responsive from start to finish and gave us very good advice. I would highly recommend Martin for selling or finding your next home.
The Bouma Group provided excellent service for my wife and me throughout our home buying process. Despite the extremely competitive housing market in Ann Arbor, we were able to find a place that fit our needs, and the transition from our previous house was very smooth.
Working with the Bouma Group was great from the very start! They were easy to talk to and willing to answer all of our first-time home buyer questions. Heidi was great to work with, very responsive, and accommodating to fit showings in to our hectic schedules. I would recommend the Bouma Group to anyone looking for real estate in Ann Arbor, they know the city inside and out and are very well recognized by other agents in the area. Everyone I worked with was extremely polite and helpful in my search and helped to make the process that much smoother!
My wife and I were introduced to Martin Bouma by Rebecca Mitsui, our excellent real estate agent at Keller Williams in Seattle who knew that we would like to sell our home in Ann Arbor. This proved to be a great experience for us to work with the Bouma Group (specifically Martin as our listing agent, Corinne the listing manager, Becki the closing manager, Kathy the stager, and John the photographer) throughout the entire process from listing and showing of the property to the closing of the transaction! We got three offers that went above the listing price after fourteen showings in only three days! We would highly recommend the Bouma Group to anyone selling or buying a house in the Greater Ann Arbor area!
I just purchased a very nice condo in downtown Ann Arbor thanks to the Bouma group! Working with Heidi and Becki at the Bouma Group has been a wonderful experience!!! I was impressed by their professionalism, knowledge, and, more importantly, willingness to help you in anyway they can. I highly recommend the Bouma Group!
Martin is the consummate professional. Both Martin and Scott Guyor were an absolute joy to work with - friendly, knowledgeable, intuitive, available, and responsive. Martin and Scott were both superb in gauging our very specific needs, finding the needles in the haystack, and getting us the information about new and soon-to-be listings early enough for us to act. With the quickly changing market in our price range and area, Scott kept us up to date on listings even when we were out of town (at our request). Scott also offered to go to the houses and report back to us while we were gone, and met us at all times of day, including very early on Sunday. He kept us informed, but did not burden us with small stressful glitches that are common in real estate transactions. Martin & Scott both were able to recommend top-notch professionals, like inspectors and attorneys, to help with the process. Becky, the closing agent, had everything buttoned up and ready for a smooth closing. Having worked with other realtors - both locally and in other states - I can say that you won't find anyone better than Martin & The Bouma Group. I would not hesitate to use them again and, in fact, I will be using their services when I sell my current home next year.
The best realtor in Ann Arbor area! When we moved to Ann Arbor 4 years ago to attend University of Michigan, we asked a couple of friends in the area for recommendations. Martin Bouma's name came up in multiple conversations and we decided to call him. The purchase process went smoothly. The entire team worked together to find us a perfect house. The real estate agent we worked with and Becki, the closing agent, were both very professional and pleasant to work with. 4 years later, when it was time for us to move after graduation, we did not hesitate for a second. We knew that we would call Martin Bouma for help us sell the house. Martin personally came to the house, talked to us about options, timing and the asking price. I was again impressed by his profound knowledge of the market. Our house was not a million dollar property and I am sure that he had many other things to attend, but he took time out of his busy schedule and spent a reasonable amount of time going over the process with us. He was very personable and made us think that we were the most important customers he had. When it was time for us to list the house, the professional photographer from Bouma Group came in and took excellent photos. Our realtor, John Price, came in to finalize the asking price and explain all the steps of the process again. He also brought the printed brochures about the house to give to the potential buyers. He was always available via email and phone if we had any questions. 20+ showings in the first week and voilà... the house was sold for exactly what we were hoping to get for it. They even found the buyers who were willing to wait almost 2 months to close while we were looking for a new place to live in MN. And of course, I cannot not mention Becki:) Becki Gersh, Bouma Group's closing agent, is the most competent professional we have ever worked with. She made the entire process flawless and absolutely stress-free. To be honest, I rarely write a review that has only positive things. I usually have at least one suggestion for improvement or notice something that needs attention from the owners' perspective. When it comes to Bouma group, I could not think of anything I could suggest to them to improve. Everything was excellent: the customer service, professionalism, knowledge of the market... If we ever come back to Ann Arbor area, we'll most definitely call Martin Bouma to help us find a new home. Thank you!
We are very grateful to have had the opportunity to work with The Bouma Group when selling our previous home, and buying our current one. As a whole their staff was extremely accommodating and insightful throughout the whole process; on numerous occasions they went out of their way to make sure the sale of our home and the purchase of our new one went as smoothly as possible. Should we ever be in a situation of buying or selling a home again in the Ann Arbor area, they will be the first ones we contact :).
Fantastic experience! Martin and his team are very knowledgeable and professional. We had 2 offers on our house in 10 days and closed on the house in less than two months. If we return to the area we will do business with them again.
The agents at Bouma group are very knowledgeable and helpful. I was a first time buyer and also trying to buy in a sellers market. Scott explained everything patiently and gave me good ideas on presenting my offer.
Martin's group provided my extreme valuable insight on real state market and wonderful service. I sold the house within 3 days.
His prediction in the price strategy turned out to be working. The sale price is about 4000 more than we asked for. Martin's insight in the ann arbor real state market comes from his experience and dedication in this area. In the first/second interview, I was impressed by his knowledge in ann arbor. for instance, he can give a quick summary on every area of ann arbor, while remembering details on different transactions in those area in the elaboration.
Another strength of his group is the close connections with active buyers. It is a close connection but not loose connection. He knows exactly who are looking for what houses. So he can make the deal really fast.
Before showing the house, he sent stagger to help us arrange the furniture. The layout is so lovely that the buyers asked agent whether we could sell those furniture when moving.
After we listed the house, Susie did all the follow up. we are satisfied with her service. All questions were addressed in time. In fact, we didn't have many questions because she took care of all major issues.
Becki stepped in after the deal was closed. we got paper work done quickly without any wasting time.
Definitely recommend to interview Martin before making decisions.
Martin, Susie, Becki and whole Bouma Group were excellent !! "It was really a great selling experience. I was treated very professionally by the whole Bouma Group. I am very happy with the whole experience. They were very excellent with market knowledge, pricing strategies and negotiating skills. we were 100% satisfied!
Our experience with Scott Guyor, Becki Gersh, and Morgan Hart with the Bouma group was nothing less than fantastic. The Ann Arbor housing market was tough for buyers this past spring/summer and Scott and Morgan did everything they could to help us find our perfect home! Scott is extremely knowledgeable, trustworthy, and an all around good guy. Morgan got back to us quickly, and took me to see many homes within 24hours of my request to see them while my husband was out of the country. Becki was honest and helpful during the closing process, and stayed on top of things as they progressed. We couldn't have had better people to turn to during our home buying adventure. We would recommend the Bouma group to ANYONE and EVERYONE looking to buy a house in A2!
I loved that Martin was an honorable man and a wonderful human being. I never felt pressured to take an offer so he could close a deal. In fact, I sold 2 properties in Ann Arbor MI with him as my realtor and I received the highest price in my neighborhood both times! I would definitely use the Bouma group again whether purchasing or selling a property. I love that his group is so thorough and every detail is handled. This is really helpful especially if you are from out of town. Professional and courteous and no surprises at closing! Love that!
The Bouma Group is an excellent team of professionals who coordinated, facilitated and managed the listing and sale of two homes and the purchase of one home.
The Bouma Group worked collectively within their office as well as with outside agents. They are clearly well respected within the real estate community. The process was extremely well organized and the team members were very pleasant to work with during all phases. The use of the Bouma moving truck was a very helpful perk!
Thanks to the Bouma team for making it all happen in an enjoyable, professional and timely manner!
Martin Bouma contacted us, we had been looking a year previously, but never found anything and were unsure we could sell our current home given the market. On pretty much a cold call, he assured us he would be able to sell our house, so we again started looking with the help of Scott Guyor, a buyers agent in the office. Amazingly within a month we found a house, made an offer, and about a month later, moved in. Then, within 24 hours of listing our other house, there was an offer, and we closed that in the next month.
My husband an I have pretty much bought and sold houses every five years, this will have been our ninth experience and was really the smoothest and least stressful experience ever. Becki Gersh worked to coordinate closings and was always on top of communications and had local contacts and resources available for every need. We couldn't be happier recommend this team highly for buyers and sellers.
We were completely satisfied with our experience selling our house with the Bouma group. This was our second time engaging them, and both sales were very rapid and for a better price than we imagined. Martin and all his staff were prompt, knowledgeable, professional, and a pleasure to work with. Thank you.
We bought a house in the Ann Arbor area with the help of the Bouma Group. Scott Guyor, the real estate agent, was the key player in our efforts to buy the perfect home. Scott and his assistant Morgan did everything they could and then some to locate, show and negotiate the house we finally bought. The purchase had some complications but we felt very comfortable having the Bouma team on our side. There were no surprises, no hidden agendas and no wasted time. A long search for the perfect home was accomplished without any glitches. I highly recommend this team of professionals.
Excellent work from start to finish. I had to sell a house in Ann Arbor while living in Columbus, Ohio, and Martin (and his team) made it painless and actually pleasant, which has not always been my experience with other realtors. They are true professionals who care about what they are doing. I highly recommend them!
We recently sold our home through Martin and the Bouma group. It was a fantastic experience and could not have gone better. Martin carefully analyzed the market and priced our home competitively - most important - he showed us why our home was worth what it was and still asked if we were comfortable with the price. The house sold quickly and for a higher offer! The team at Bouma kept us informed every step of the way and Martin was easily accessible. They facilitated the process of inspections and closing. We would recommend the Bouma group to anyone without reservation!
Bouma group went above and beyond expectations, always welcoming any questions with honest answers. Was willing to work within my time schedule, which was helpful being new to the home buying experience.
My wife and I had a great experience working w. Scott Guyor and Becki Gersh.
They guided us through the process with ease (first time home buyers!) and patiently explained any questions we had. Scott has a great handle on the local market, and was able to fill us in on many details of the neighborhood, local real estate trends, and provide an honest assessment of the value/condition of the homes we viewed.
When we had an issue w. the inspection, Becki worked tirelessly to rectify the issue so we could close on time. When we had an issue meeting during the week (I work out of state often), Becki met us on a Sunday morning to help us sign the requisite papers.
We cannot recommend their services highly enough!
We were involved in a protracted sale of a large home and property in Ann Arbor. The process began in 2006, ended in 2012. The best plan of action was to split the house from two other lots. In a depressed market, we slowly sold all three parcels. Martin patiently stayed engaged, gave sound advice, and never encouraged us to move our price points inappropriately. We got the best result possible out of a difficult situation. He has an excellent staff, and a firm grasp of the realities of the Ann Arbor market. We would use him again, without question.
My situation was very difficult for me. I choose Martin Bouma to list my deceased husband's home in Ann Arbor. I had an estate sale of personal goods prior to the sale of home. Martin Bouma met me at the home to discussed price and had a few ideas to improve the house at an affordable price to maximize my proceeds. The home was listed, sold and at the closing table within five (5) weeks. What more could you ask for. Especially, for a little more closure to one's life. Martin, Becki and everyone on the Bouma Team. Thank you so much. This was a very difficult time in my life and you helped me out with your kindness, professionalism and understanding.
Thank you from the bottom of my heart.
Julie Mazur My realtor always. :-)
Our story is unique in that at first we thought we didn't need a realtor. We tried to sell our home on and off for two years receiving lowball offers and not much interest. Then.. we decided to get serious and listed our home with the Bouma Group, after hearing that they were the best in Ann Arbor.
Long story short, Martin sold our house after one day on the market receiving higher than our asking price! He was professional and so knowledgeable. We would highly recommend Martin Bouma and the Bouma Group any day!
I was very impressed with Bouma. I thought it would take several months to sell our house given the current market in our area. We were going to be happy with breaking even or taking a small loss. After meeting with Bouma, he was confident that it was the right time to sell and that he would sell our house in less than 1 week. He priced our house much higher than a competing realtor but had the documentation (comps) to back up his pricing. After meeting with him on Wednesday, our house was put on the market Friday afternoon and we had 15+ showings over the weekend with two competing offers by the following Wednesday. We actually got our asking price which was higher than we anticipated! He even had a moving truck that we were able to use free of charge. I am still left in disbelief how successful we were in selling our home. I would highly recommend Bouma to everyone wishing to sell their house at a profit and fast!
We worked with Scott to purchase our first home in Ann Arbor. The entire time we were so grateful to be working with Scott. He was incredibly responsive, went out of his way to accommodate us on many occasions, and didn't abandon us even though we were pretty picky! It took us about six months to find the right home and Scott was very dedicated and genuine. I felt like he really cared about us finding the right home for our family. He taught us a lot as first time buyers, he had very thorough answers to all of our many, many questions. I would absolutely recommend him to anyone.
The people in Martin's office are friendly and helpful. Martin is very knowledgeable about local real estate and knows the market inside and out.
When my wife and I set about looking for a realtor to list our house, I asked a few of my friends who had recently sold their homes. One told me about Martin, who had sold his house a few days after listing. When I first spoke to Martin on the phone, I was met with an eager voice who was happy to meet me ASAP. He worked with my hectic work schedule, was right on time, and came overwhelmingly prepared. He had a lot of data on local homes and came with an initial idea of a listing price and soft quotes for improvements.
We quickly came up with a plan for improving our odds for a quick sale, e.g. his contact offered me an excellent quote for painting, who was himself a professional throughout the process as well as an excellent painter. On a few occasions Martin counseled us on proper courses of action which were a big help, but he also was willing to go in the direction I wanted to when I made a decision that he did not recommend, i.e. he wasn't bossy, he gave expert advice, and it was up to me to use it or not (he totally gets it).
Two days after listing we had multiple viewings, a serious offer which we took, and another waiting in the wings. His emails linked us to a great website which was very detailed and exactly what we wanted. Martin was actively involved in the entire process. He took my calls or returned them promptly...weekends and nights. I recollect him near the end of the sale process calling while out of town on vacation. That's dedication.
Speaking of dedicated, Becki, his closing leader, took it from there and sealed the deal. She arranged for light repairs and inspections, gave good advice on how to finalize negotiations about the inspections, and closed in our stead as we had moved already. In all, we cleared a good sum due to Martin's team's hard work and timing the listing just right. I'd use him again any day of the week and twice on Sunday.
Martin and team recently listed our home. They offered outstanding service throughout the process from staging to closing. Their market expertise was great. Martin's team communicated actively and responded in reasonable timeliness. We has several offers within a week of listing and sold for full listing price. Becki helped our closing go flawlessly. I recommend the Bouma Group to you enthusiastically!
We have recently sold our condo through the Bouma group for approximately 400K in 2012. Our experience working with the Bouma group was a very profitable and enjoyable experience. They had been recommended to us by former neighbor who had used the agency to sell their property. After my wife and I met Martin, we had a chance to see his business style and knowledge of the local real estate market and we were very impressed. His approach to marketing our condo gave us the impression he was very interested in getting the highest price that was available in the current market. The Bouma group was always available to answer any questions we had during the selling time frame. After we did secure a buyer, Becki one of their administrative managers guided us through the paperwork process. She was very knowledgeable and responsive to our needs and questions.
Not only did we sell our condo with the Bouma group we also purchased a home. Heidi our purchasing agent helped us through the process of obtaining the new property. She also acted in a very professional and knowledgeable manner. All in all we were very pleased with the Bouma group managing both the sale and purchase of property.
Based on our experienced with the Bouma Group, we would not have a problem recommending them to future clients.
Martin and his staff are the most knowledgeable and courteous in the Washtenaw County area.
I am not sure where to begin with this story. We had the most amazing experience with Martin and his team. We had an older home which we had outgrown as a family. Martin came in to our home fully prepared with comparative statistics of home sales in our area. He had a warm, friendly and very knowledgeable approach as he offered hints and ideas to speed the sale of our home. Our home was my husband's family home and it seemed that Martin understood there was an emotional attachment to the home and he was very respectful to that bond while all the while, remaining efficient in his approach. It was a fine line that he walked perfectly. It sounds cliche but by the time Martin left, we knew we were in the best possible hands.
We worked with Scott who showed our home many times and even did a couple open houses. He was always very pleasant and again seemed very knowledgeable. Even with the issues that older homes have the Bouma Team had an offer on the table within a month.
I have to credit the amazing patience, skill and compassion of Martin's closing agent, Becki. She handled all the issues the buyer's had and managed to calm our nerves simultaneously. She did a wonderful job.
The Bouma Team set me up with their buyer's agent Brian to assist us in purchasing our new home. We were building and through that process, Brian was a great voice of reason. He walked through all the models with us. Pointed out the pluses and minuses of each. He helped us settle on the perfect home for us. He also helped us reason through which lot would work best for our family. His attention to detail has never been forgotten. We were leaning toward the lot next to the lot we eventually chose and his reason for declining this spot was the headlights of oncoming traffic from the adjacent road, something I never would have considered. He assisted in cabinet choices, hardware, lighting, appliances. He was an absolutely invaluable component to the purchase of our home.
Through this experience, there was never a moment where i felt handled or pacified. I felt as if my $170,000 home was every bit as important to the entire team as a higher end home. I have recommended the Bouma Team time and time again without hesitation and will continue to do so.
Martin and his team are truly amazing. I have had the pleasure of working with them on multiple purchases and sales over the past 10 years. They have always been very prompt, professional, had excellent advice and service and were always available. Martin and his staff have consistently gone out of their way to make my home purchase experience special. I have had many friends that have used other area realtors and been disappointed. With such an important decision as the purchase of my home, there is no one I would rather trust and work closely with. I have referred him to many friends and colleagues and they have always had similarly excellent experiences. In the current turbulent economic and real estate climate, Martin shines as a pillar of knowledge and professionalism that is unrivaled allowing his clients to make calm and sound decisions. I owe him and his team for finding and helping me negotiate an acceptable price to allow me to move into the home of my dreams.
I built a beautiful custom home at the tail end of the economic boom. Unfortunately, I ended up going through a difficult divorce 4 years later during the economic landslide. In the midst of the divorce, I went to Martin asking for help selling my home. I needed to sell it quickly and did not want to loose a ton of money. Martin and his team were amazing! Within 4 months, they had negotiated an offer I could live with. My beautiful home had wonderful new owners and the price was something I could live with. They were kind, thoughtful, and professional. Whoever said "realtors are all the same" is nuts! Martin Bouma's group sets a new bar in the industry. I will never sell or buy again without the Bouma team behind me.
3089 Village Circle, Ann Arbor
We choose The Bouma Group because we knew from living here in Ann Arbor and talking to people that you are a premier real estate company. Everything was done right and the results tell the story, we got above our asking price. I was very impressed with the knowledge The Bouma Group demostrated about market trends, pricing and feel the marketing helped achieve our goal, The feedback was timely and on point.
"I Found The Bouma Group to be Professional and the Top Sellers in Ann Arbor."
"The Bouma Group demonstrated knowledge and understanding of the market trends. They obtained the best possible price for the property!
Martin's group are very nice to work with and the electronic media is very good!"
February 5, 2012
"Scott Guyer came highly recommended from a friend and did not disappoint. He is extremely helpful and provided a wealth of infomration and insight to me as a first time home buyer."
Soctt understood and listed to my needs and concerns. I felt that his negotiation skills helped obtain the best possible price!
"THE BOUMA GROUP DEMONSTRATED UNDERSTANDING OF THE MARKET"
THE BOUMA GROUPS MARKETING WAS VERY APPROPRIATE AND EFFECTIVE AND THEY HAD A STRONG UNDERSTANDING OF MARKET TRENDS AND PRICES
WE FELT THEY WENT ABOVE AND BEYOND
"Scott Guyor made our experience great. Scott worked with me through looking for places to rent, then to purchase, then to rent before finally deciding to purchase again. He was patient, polite and very helpful through the whole process."
Scott and Becki are both great assests to the copany we were helpful through the whole process. We felt they went above and beyond with helping us on our first purchase.
I AM VERY HAPPY WITH MY EXPERIENCE WITH EVERYONE I WORKED WITH THE BOUMA GROUP
Scott was completely professional and quick to respond. They were very knowledgeable about all aspects of the buying process
"I Was Satisfied With Everything and Appreciated All the Information..."
"Becki Gersh and Linda Ansara moved right away on my offer and kept me informed as to where my offer was in regards to any other that might have an offer in. I was very comfortable with both ladies I dealt with."
January 5, 2012
"Scott Guyor Was Excellent! He Kept Me Informed As Needed And Was Quick To Respond To My Questions."
"It was really a great buying experience. I have no suggestions. I was treated very professionally by the whole Bouma Group. I am very happy with the whole experience. Regarding selling my condominium, I feel like I have been kept aware of the activity, both on the website and by phone calls from Martin. "
December 27, 2011
"...Heidi took the time to explain all the home purchasing nuances to my fiancee and really made us feel like she had our best interests in mind. We really enjoyed working with her. The whole process was a bit longer than expected. I attribute the hold-ups to the bank, and the fact that this was a foreclosure. As buyers we were extremely excited about the process, and Becki Gersh did a great job keeping us informed.
I appreciate all the help your team put in to get the closing wrapped up. It was a whirlwind, but they really put in the extra effort to make it happen."
November 14, 2011
"There Was Nothing You Could Have Done Better...The Sale Of Our Home Went Very Smoothly!"
October 27, 2011
"Communication was good."
"I felt the marketing of the property strengths were on target and well done."
September 15, 2011
"Heidi Elder Was Our Buyer's Agent And We Were 100% Satisfied!"
"We would not want to work with anyone else and we will recommend her to anyone we know who is looking for a house. She was extremely flexible, knowledgeable and always available. We saw many different houses and Heidi was extremely patient working with us until we found the perfect new home."
August 5, 2011
"Everyone We Worked With At The Bouma Group Was Great!"
"I hired The Bouma Group because I saw an article in the Ann Arbor News or Observer over 10 years ago about your moving truck and I thought that was such an amazing idea and great marketing... I knew then when I was ready to sell my house, I would call you.
There was nothing you could have done better...completely satisfied! Everyone we worked with at The Bouma Group was great!
The Bouma Group obtained the best possible price for the property in the shortest possible time... 4 Days! In this market! Awesome!
Becki (Gersh) was an amazing person to work with. She stayed on top of everything and was in constant communication...especially on our closing day. She explained everything and we had great confidence in her knowledge and experience."
August 5, 2011
"Heidi Elder Was Great. I Felt Like I Was In Good Hands..."
"...And I could trust her opinion. Heidi was courteous, helpful, and prompt in getting back to me. I couldn't have been happier with the experience. I can't think of anything that could have been done better. The availability of the truck also was very convenient! I will definitely recommend The Bouma Group when I come across someone that is thinking of moving."
June 13, 2011
"I Hired You Because You Are A Reputable Local Realtor..."
"...And I felt confident that you could get it sold quicker than anyone else. Thank you for getting it sold, I truly appreciate your help!"
June 3, 2011
"We Hired You Because Of Your Excellent References And Proven Track Record!"
"... There is nothing you could have done better. We were pleased with every aspect of the sale, and thought the staff went out of their way to answer questions and keep us involved in the process."
May 23, 2011
"I Couldn't Have Survived The Process Without Scott Guyor."
"... As a first time home buyer and new to Michigan, I was completely in the dark about far more than I had realized. Scott was both thorough and unbiased in getting me informed. I'll sing your praises to anyone who is thinking of moving!"
April 20, 2011
"...Martin (Bouma) presented yourself as both gifted in the game of real estate, and also committed to an effective, disciplined process that worked. That you specialized in 'selling' vs. 'selling and shopping for homes', meant a lot also. I honestly cannot think of anything you could have done better. I will be sure to recommend you in the future."
April 16, 2011
"Becki Gersh Kept Us Updated and Contacted Us On A Regular Basis"
"...Martin Bouma gave us a credible analysis of the value of our home in the current market. The comparisons of current real estate sales was logical and gave us good information about the value of our house. Becki Gersh did a fabulous job in representing us with each and every detail of the closing process."
April 12, 2011
"I Am Very Pleased With The Bouma Group..."
"... I am satisfied with the number of showings, frequency of advertising, content of ads, and with the listing reports on feedback... I will be recommending you to others who are selling!"
March 17, 2011
"I Just Want to Reiterate How Much We Appreciate How Virtually Painless You Made This Sale of our Condo."
"..In the loss of our father, Andy and I have had to deal with lots of things, some funny, some sad, some downright outrageous. But in regards to the sale of the home, which as you can imagine we were most apprehensive about the prospect of selling it; you and your team made it one of the most painless aspects of settling our dad's affairs. We have had some real doosies, but the house was not one of them thanks to you and your group. Anyway, thanks again, and you will get my referral business if the need arises, because it was a pleasure working with you."
February 23, 2011
"Scott Guyor Was Great!"
"I was impressed on how prepared Scott comes to every showing with more details about the property. He was very knowledgeable every step of the way. Becki Gersh was great too! She did a lot of work to get us to closing... Always keeping us up to date and supporting us for our next step."
February 14, 2011
"At Every Step Of The Process, I Felt Well Informed"
"I hired you due to the statistical review of local agents in the Ann Arbor Observer. I'm honestly not sure of anything you could have done better! I was extremely anxious to be selling my house in this market, and The Bouma Group helped to make the experience as painless as possible.
The entire team is very service oriented. Every time I stopped by the office, made a call, or sent an email, the team answered my questions, listened to my concerns, and helped me feel less anxious throughout the entire process of selling."
January 19, 2011
"After a negative experience with a Realtor from a different agency, we were recommended by a friend to Scott Guyor. Scott navigated us through our first home buying experience with thoughtful and patient teaching each step of the way. He was available by phone and email whenever we needed him, day or night. He showed us properties that we were interested in very quickly, and brokered our purchase like a pro to our advantage. We will highly recommend him to our community of friends!"
December 23, 2010
"Scott Guyor Was Our Agent And We Were Extremely Pleased With Our Experience!"
"Scott's experience, expertise and honesty were invaluable and resulted in us being very confident in our purchase. I will definitely refer any prospects to you."
December 9, 2010
"Scott Guyor was Our Buyer's Agent. He Was Very Helpful and Patient In The Whole Process..."
Scott was always available for our questions and provided us with information promptly. Under his help, our new home hunting process went very smoothly and fast. I would definitely refer him to my friends and be glad to be used as a reference. I am very satisfied with the services.
November 30, 2010
"I Hired You Because of Your Excellent Reputation!"
"There is nothing you could have done better. The service, personal "touch", expertise, patience, house prep advice, assistance with short sell, were all top notch - the best!! I recommend you to EVERYONE! Your group is the best, most ethical real estate business in Washtenaw County!"
November 30, 2010
"Heidi Elder Was Our Buyer's Agent..."
"We saw houses with several other agents, but Heidi was the best match for our style. Heidi got back to us quickly and was always able to arrange viewings when it was convenient for us, even at the last minute. We also felt that she was really listening to what we wanted and was trying to find houses that matched that."
November 29, 2010
"I Am So Thankful I Got To Work With Your Group!"
"There is nothing you could have done better, you were great."
November 9, 2010
"I Have Been Thoroughly Impressed With The Bouma Group.."
Becki (Gersh), We just wanted to thank you for everything that you have done for us these past months! It has been a pleasure working with you and very nice to finally meet you in person! I have been thoroughly impressed with The Bouma Group and you definitely made my life very easy throughout this entire process by going above and beyond the call of duty.
It has been an absolute pleasure working with you! (Almost sad that the process is over, but at the same time, it is nice to finally start living in a house and leave apartment life behind!)
If you ever need anything from me, please let me know! Liz and I greatly appreciate all that you have done for us. We realize the real estate game is a pretty ridiculous process (especially in the past few years), so thank you for sticking with us and helping us get into an awesome home! Take care, Chris & Liz
November 8, 2010
"Heidi Elder Was A Pleasant and Informed Buyer's Agent"
"This was our first experience buying a home, and she took the time to clearly explain the process and give us concrete next steps to pursue and an honest, run-down of the time the process can take to help us manage our expectations. She was willing to work with our schedule to arrange meetings and when there was an accidental double booking, she did everything in her power to get someone to take us around - which was much appreciated, since that was the time we found our home. Heidi saw us smoothly through the process of placing an offer and Becki Gersh was very helpful and responsive in getting us through the inspection and closing process. We also appreciate the use of the Bouma Group moving truck!"
October 13, 2010
"A Fair Evaluation Was Presented At The Outset And It Proved To Be Correct, As The Property Sold Rapidly."
"We hired The Bouma Group because news ads indicated a high quantity of sales and the presentation of services was far superior to a competitor. The photography associated with the property was excellent. "
October 2, 2010
"I Have Worked With Other Realtors, and I Can Say That There Was No Comparison!"
"I am glad you had so many suggestions along the way and I tried to follow them...It worked, so you did a great job in a bad economy. I was very impressed with the moving truck feature - very thoughtful of you. Regarding your knowledge - You knew the market, and you acted on it by giving the advice needed to the Seller to get the job done. There were a lot of showings, and the system fro appointments was excellent. I really enjoyed all of the members of your team as the property sale moved from one area to another. Your negotiation skills were amazing considering the terrible market conditions. Thanks for the persistence and patience! I really enjoyed selling my house with you all in charge!"
September 30, 2010
"We Enjoyed Working With Heidi Elder Alot..."
"Heidi was our Buyer's Agent and she was always able to lead or keep our schedule going forward, never a moment did we feel ignored or 'let go'. Heidi never over reacted or was pushy; she handles people well. We feel she's very professional and experienced."
September 19, 2010
"I Had A Wonderful Experience With This Agent!"
"Randy Smith was on top of everything and put in a lot of hard work to help us obtain this property. He is a nice guy and really works for the client!! I also had Becki Gersh as a closing agent and she was also amazing!! She advocated on our behalf on many issues we ran into along the way. She communicated very well with myself as well as all that were involved in the closing process.
Keep up the good work and I will highly recommend you!! You made my first time home buying experience a pleasant one!"
September 13, 2010
"We Offer Our Thanks to Heidi For Helping Us Set Up Searches & Showings..."
"We would like to express our deep appreciation and respect for the work of Heidi Elder & Becki Gersh in facilitating our first home purchase. With the help of Heidi and Becki, we have been able to choose and buy a house that we expect not to exceed our threshold for maintainence. We offer our thanks to Heidi for helping us set up searches and showings, gathering advice and information and listening well to us. We commend Becki for her determination, clear communication, and improvisatory ability is shepherding this negotiation through closing. We are very grateful and very impressed that Becki worked so hard to help us not only get what we wanted in the end, but to also understand and maintain our comfort levels with the negotiation."
"We Appreciated The Team Approach!"
"We believed we would be more effectively served by having different individuals assigned to each part of the process. Also, Martin assured us during our interview that he had confidence in us selling and that we would be able to communicate with him as needed. There is not a single thing to do better- we wouldn't change it a bit!
Heidi & Becki were a delight- we felt like Heidi was entirely patient with us and was like a part of the family once all was said and done. The more we worked with other agents (on buying/selling sides), the more we noted the outstanding capabilities of the Bouma Group."
"The team's sales numbers as listed in the Ann Arbor Observer were what made me call initially. Our initial meeting with Martin really convinced us that the Bouma Group was the right fit for us. Martin spoke like a really experienced professional and advocate, NOT like a salesperson, and relied on lots of data to explain his perspective, instead of "gut feelings." I can't think of a thing they could do better- The entire team was so professional, quick, and a pleasure to work with."
"...With the help of Heidi and Becki, we have been able to choose and buy a house that we expect to be able to meet our needs for space, layout, interestingness of structure and neighborhood, and that we expect not to exceed our threshold for maintenance. In other words, we do not have to move again - though, of course, we might.
We offer our thanks to Heidi for helping us set up searches and showings, gathering advice and information, and listening well to us. We commend Becki for her determination, clear communication, and improvisatory ability in shepherding the negotiation through closing. We are very grateful and very impressed that Becki worked so hard to help us not only get to what we wanted in the end, but also to understand and (mostly) maintain our comfort levels with the negotiation.
We will certainly recommend your office to our acquaintances."
August 10, 2010
"...We Said to Each Other, "I Think We've Found Our Realtor!"
"After having interviewed 5 other Realtors, we interviewed Martin Bouma. As we closed the door behind him, we said to each other, "I think we've found our Realtor!." Martin's knowledge and presentation were far superior to all others. We appreciated his advice and willingness to respond to all kinds of questions."
"Scott Guyor Was Our Agent And Was Just Wonderful!"
"Scott is very professional, as well as kind and caring- we really feel that he cared about us getting the perfect house and thanks to him, we did! Scott provided us with a lot of useful information about the searching and buying process. We can't imagine a better experience with any other Realtor."
"We Had A Great Experience With Heidi..."
"Heidi was quick to learn what we might like or not like. She focused us towards homes that she thought would be a good fit while remaining open to anything we might want to look at. She was amazingly responsive to voicemails, phone calls, and requests to do walk throughs. She was informative and helpful in the negotiation side of things, providing feedback and suggestions while allowing us to come to our own conclusions. Heidi was very clear that she would do what we thought was right. She was flexible and patient (we had a sizeable crew at times looking through houses) - she was particularly great about our 3 year old. Having not used a Buyer's Agent before, Heidi came to us on a recommendation and we were not dissapointed in anyway."
June 09, 2010
"Suzanne and I send our thanks for all the help your group did to make our house search and closing a most comfortable and rewarding experience. Heidi and Becki are both treasures that you are fortunate to have on your team. Suzanne and I feel like we have made true friends in both.
We are most grateful for Becki's tireless work on our behalf on almost a daily basis. Her energy, drive and determination to resolve all of the little and big issues were most appreciated. Becki's broad base of connections and contacts in the trades has been invaluable to us as well. Also, thank you for the nice note and card, it is a reminder of how much you have meant to both of us in this crazy experience and wild adventure.
Suzanne and I wanted to take this opportunity to tell Heidi how much her valuable guidance and "special handling" meant to us in our 5 month adventure. Her professionalism, patience and subtle good humor were just what we needed to navigate the world of home buying in Ann Arbor. Heidi's consistently prompt responses to our many questions was most appreciated.
The wonderful grill utensil set is almost a work of art. What a nice way to begin the summer!"
June 06, 2010
"We Felt That Martin Listened To Us, Responded To Our Concerns and Provided Good Advice"
"We hired The Bouma Group because:
1. Of the four people we interviewed, Martin's presentation was the most professional.
2. We were more comfortable with Martin's marketing strategy (e.g., realistic vs. inflated list price).
3. We liked the support and services provided.
4. We felt that Martin listened to us, responded to our concerns and provided good advice."
June 04, 2010
"My Buyer's Agent, Scott Guyor, Was Wonderful."
"Scott was always very quick to respond to any inquiries and was always very detailed with his responses. He was also always willing to accomodate me and my schedule. He very quickly understood my "style" and specific needs, and he would send me emails about houses that fit with my style and needs. Scott was always very helpful, honest and friendly and made the experience of buying my first home much easier. I always felt that he was looking out for what was best for me."
June 04, 2010
"Scott Guyor Was Professional, Articulate, Thorough, Accessible, Nice, Honest, Understanding, Genuine..."
"We could not have asked for a better agent. I was so lucky and count my blessings to have Scott assigned to me. He was fantastic, and always on the ball. What a pleasure to work with him. He knew exactly what I wanted and kept me up to date on new listings and what was appropriate for me. He was always ready to help and most polite and well groomed. The Bouma Group is lucky to have him represent your company, he is knowledgeable, and professional in every way, an asset to your company."
June 04, 2010
"We Were Very Pleased With All Aspects of Listing and Selling our Condo and Buying our House."
"Thanks to Kristal, Heidi and Becki for all their hard work and help. We enjoyed working with all of you! We will be passing your info along when we know of anyone who is moving and if you have a potential client who'd like to speak with a recent client, please feel free to pass along my name and phone number."
May 8, 2010
"Heidi Elder Certainly Stepped Up To The Plate..."
"...Heidi's service was above and beyond and we are grateful for it! I should also mention her patience and guidance during this search, we took a long time to find our home! I believe that your relationship with your Realtor should not end at closing. Your Realtor has market knowledge, experience and wisdom that you can not get by doing your own search on the web. Heidi is that Realtor - not only did she guide us through this marke, she gave us valuable insight as to how to keep our home prepared for the future - I would not make any decision regarding updating our home without her input first!"
"Becki was over and above the top! She was on the ball and proactive many times before everyone else had their first cup of caffiene. Her experience, attitude, communication skills, follow up and drive got this foreclosure moving! If everyone could follow her example this process would be a lot easier!"
"I can not say enough good things about your team!"
April 7, 2010
"I Would Like to Recognize Becki For Being An Excellent Closing Agent..."
"...Becki was always communicative, also listened to my concerns, then expertly translated them into the addendum contracts. I think her skillful negotiation produced the sympathetic and agreeable responses from all the parties involved in this complicated purchase. In fact, I think the team work between her and Scott, and of course, Shelly, as Becki's stand-in for a week, is simply outstanding."
"Scott Guyor listened well to my requirements, stayed focused on my priorities, and was attentive to details that a busy and not very knowledgeable home-buyer like me would easily overlook. I learned much from him about homes and home buying for myself. Scott provided a very positive and constructive experience."
March 20, 2010
"Scott Guyor Was Amazing!!"
"You have the best group of people and they provide exceptional service. We were very pleased with our entire experience from start to finish...especially with the moving truck!!"
March 17, 2010
"Heidi Elder Was Absolutely WONDERFUL!!"
"I cannot say enough how wonderful Heidi and the entire Bouma Group has been during this process. Everyone was helpful, kind, considerate, and supportive during it all. Both my husband and I were glad we switched to The Bouma Group. The Bouma Group was wonderful!
February 08, 2010
"You Guys Have Got It Going On!"When asked what we could have done better, Donna remarked, "honestly, not much. The feedback was timely, response to questions was excellent; professionalism was evident at every turn. You guys have got it going on!"January 31, 2010
"Scott Was Excellent To Work With..""Scott Guyor was very timely and responsive to all questions, e-mails, and phone calls. He made himself flexible and available on nights and weekends, which was very helpful. Scott offered great advice and was very knowledgeable in all areas I had concerns about, was very personable and easy to talk to. Lastly, he was very patient and understanding during the long process of financing! I would and will recommend doing business with Scott Guyor and The Bouma Group."December 29, 2009
"Entire Staff Was Always Helpful.."John said they hired us because of our "good reputation and knowledge of our success. The Bouma staff was always very helpful and good to work with. Becki Gersh was always very helpful and upbeat. Use of the Bouma truck is a special plus-savings in money and convenient and safe to use."December 1, 2009
"I Just Wanted To Thank You And All Of The Wonderful Members Of Your Team..."
"... Who assisted me with the sale of the home in Ann Arbor owned by my father. The responsiveness, efficiency and professionalism of your group made a difficult personal situation for us much easier to deal with. It was a very fortunate decision on my part to hire your firm and I commend you and your team on the tremendous service you provide."
October 14, 2009
"You Were Perfect!""There was nothing you could have done better. Your office handled the long distance negotiations very well. The Bouma Group did a magnificent job and I am very pleased with your services."September 22, 2009
I See The Bouma Group As Being Aggressive"In a buyer's market, it is especially important to have a Realtor who seeks every means possible to locate buyers and at the same time effectively educates the seller to the market price of the home. The Bouma Group exceeds at keeping folks informed as to what other style of homes are also in the same price range as well as asking for feedback from folks who have been shown the home. Shannon and I have sung Martin's praises and will continue to do so. The Bouma Group worked wonderfully for us. It was a great fit. Thank you to all who worked with Shannon and me. We felt totally respected by all the staff. Your efforts paid off in this being a smooth ride for us."August 10, 2009
You Took the Time to Explain the Current Market
Thanks for helping us sell our Ann Arbor home. Being a long way from Michigan and in a difficult real estate market I felt good that your organization was working for us. I was never concerned about the details of selling our house because I knew that you guys were on top of it...(We) were both encouraged by all the communication we received from your organization...I don't know how many other homes you were trying to sell at the same time as ours, but I felt like we were important to you... If we hear of anyone in your area thinking of selling their home we'll be sure to share our positive experience with The Bouma Group.
July 27, 2009
Any Questions Or Concerns We Had Were Always Addressed Quickly"Scott Guyor was our Buyer's Agent for the purchase of our home. Scott's professionalism is second to none. The way he operates on a daily basis made us feel very comfortable throughout the process of purchasing our first home. Since we moved to the area from a few hours away, most of our correspondence was via e-mail or over the phone. Scott always put our interests first, and was up front and honest with us at all times. He also made us feel like we were his most important clients, even though we knew he was very busy. Our overall experience was excellent, and we feel we got our perfect house because of Scott's skill and expertise. We will recommend Scott to any friends that are looking to buy in the Ann Arbor area."June 16, 2009
Extremely Knowledgeable and Always Willing to Help"Scott Guyor was great, extremely knowledgeable and always willing to help! He made the experience of buying my first condo easier than I could've ever imagined. I would recommend him to anyone, and will use The Bouma Group for anything I do with real estate in the area in the future. Your organization was very professional, but also friendly and your sales people do great research."May 30, 2009
It was the best real estate transaction I have ever had!
"What I consider, the packaged deal, that The Bouma Group is hands down the best thing going in the real estate market in Southeast Michigan. It was great to have Heidi looking out for my best interest as a buyer; Becki took control as we moved toward closing and was a rock star working out final details hours before closing; the moving truck was an added bonus and money saver; the office staff were all polite, courteous and informative every time I called. I cannot say enough good things about my experience - it was the best real estate transaction I have ever had!"
May 15, 2009
"We Had A Fantastic Experience!"
"We worked with Heidi Elder to purchase our home and we had a fantastic experience. We really enjoyed working with Heidi and found her to be a fantastic Buyer's Agent. She went above and beyond to help our first home purchase be a wonderful experience."
April 03, 2009
The service is excellent and very refreshing!
"The Bouma Group is an extremely professional team of real estate agents, very different compared to previous experiences with Realtors. Everything is so professionally handled, it makes me feel really good, the service is excellent and very refreshing!"
March 18, 2009
We appreciate your level of communication"Hi Martin,
Just wanted to let you know that we got your message and appreciate the update. We especially appreciate the communication level of you and your group and believe that if you can't sell our home, no agent can! None of our other agents ever communicated anything to us and it was frustrating to say the least."March 19, 2009
You have the well deserved reputation
"Martin - I just wanted to write a few words about our experience with The Bouma Group.We have worked with your group during the search for our Ann Arbor home. Heidi and Becki did an awesome job from start to finish. For our future real estate business The Bouma Group is the only option. Keep up the good work! You guys have the well-deserved reputation."February 24, 2009
I really like the updates
"It is nice to receive these updates. Tell Martin I really am impressed with the way you folks strive to keep your clients informed !! Thank You!"Feb, 4, 2009
Your Employees Speak Highly of You
"[I hired you] because your employees speak so highly of you and your work ethic."
You Are A Stellar Example of Professionalism and Customer Service
"From the moment we drove around to 'just look' at homes with your Buyer's Agent, until the moment when we closed on both our former home and our wonderful new place, we felt thrilled with the complete experience. The home loan company you helped us connect with also completed our service to beyond our expectations. Even Moving Day was more fun because of the great truck you lent us at no charge. You are a stellar example of professionalism and customer service. Richard and I are an unpaid, live advertisement for the great service and caring that resulted from doing business with all of you. Thank you for your kindness, service, and supporting us through this whole process of buying and selling our home."
You Were So Patient!
"The friendly service, the hand-holding throughout the process, and the patience—thanks for letting me use the truck too!!"
You Showed Genuine Concern
"No pressure; genuine concern for finding the best property for me; took care of all the details for me."
There Was No Pressure
"Everyone was very friendly and helpful. We never felt pressure to buy something we didn't like, out of our price range, etc., that we found with other realtors we'd spoken to."
Your Buyer's Agent Acted Solely in Our Best Interest
"We had a hard time finding a realtor who would act solely in our best interest—we hired you because our agent was specifically a buyer's agent who explained the process & took the time to answer our questions. Keep up the good work!"